Self Help for Select PLUS

Connecting To The Trimlight Controller

Understanding the Application to Change Colors and Patterns

Setting up Timers and Calendar Events

Connecting the Controller to a Local Network

Wifi Explanation

Troubleshooting on Trimlight Network

Troubleshooting on a Personal Network

Pairing to your Personal Router

users guide

User Guide

Click Here for downloadable instructions for the SMARTPHONE CONTROLS

Pairing controller to wifi troubleshooting

Troubleshooting Guide

Click here for a troubleshooting guide on CONNECTION or TIMER related concerns

dual band router troubleshooting

Dualband Routers

Click Here for downloadable instructions for DUEL BAND router troubleshooting

1st step is to ensure the Trimlight controller in the box has an illuminated BLUE light near the VCC and GND terminals. If the blue light is not on, push the APA/STA button several times until the light is solid blue. If the light does not change during this process, unplug the system and wait 20 seconds and plug it back in to give the system a soft reboot. Repeat the previous steps until the light is BLUE.

A few things could be happening.
1) Make sure the signal is a 2.4G wifi signal that you are connecting trying to pair with. A 5G network will not pair with our controller.
2) You may have a weak home network signal out where the controller is located. Use a booster to boost the signal or use the Trimlight signal alone.
3) Unfortunately, some routers have a strict protocol that won’t allow a Trimlight system to pair with it. In these instances, we suggest using the Trimlight signal. 

This can be common on initial connections and in most applications, a simple fix. 
1) If the light on the controller is still flashing green, unplug the system and plug it back in performing a soft reboot. The light should go to solid Green.
2) Force close the app on the mobile device and Reboot the device for a fresh operating system. Confirm the device is connected to the 2.4G wifi signal that was originally connected to the controller. Re-open the APP and re-populate the list of available devices. Do not push +Add device for a second time. Allow 3-4 swipe downs until the controller name populates.
3) If the following items were still unsuccessful, it looks like your router may not be compatible with the system as is and you will need to use the Trimlight Wifi Signal to control the lights. Push the AP/STA button until the light is blue to continue connecting through the Trimlight Network only.

This can be common on initial connections and in most applications, a simple fix. 
1) If the light on the controller is still flashing green, unplug the system and plug it back in performing a soft reboot. The light should go to solid Green.
2) Force close the app on the mobile device and Reboot the device for a fresh operating system. Confirm the device is connected to the 2.4G wifi signal that was originally connected to the controller. Re-open the APP and re-populate the list of available devices. Do not push +Add device for a second time. Allow 3-4 swipe downs until the controller name populates.
3) If the following items were still unsuccessful, it looks like your router may not be compatible with the system as is and you will need to use the Trimlight Wifi Signal to control the lights. Push the AP/STA button until the light is blue to continue connecting through the Trimlight Network only.

If there was a loss in power to the unit like a power outage or the outlet being on a switch. The system may default to a standard color or pattern. You may need to open up the app and connect to the controller to re-send the data information back to the controller that was lost during the power outage. We do not recommend controlling the power of the controller with a smart outlet or other external timer system that cuts power to the unit.